ZAROON Global currently offers delivery within Pakistan. Orders are delivered to the address provided by the customer at checkout, subject to courier service availability for the destination.

Please enter your full address, city, contact number and any useful delivery instructions accurately when placing an order.

Delivery is free across Pakistan under our current delivery policy. No delivery charge is added to eligible orders.

The total amount payable for your order, including the product price and any applicable charges, will be displayed during checkout before you submit your order.

If our delivery policy changes in the future, applicable shipping charges will be clearly communicated before an order is placed.

After you submit an order, we may review the order details and contact information before preparing it for dispatch.

Processing and dispatch timing may vary depending on product availability and operational conditions.

Delivery times may vary depending on your city, destination, courier availability, weather and operational conditions.

We do not publish a guaranteed delivery timeframe in this general policy. If you need an estimated delivery time for your area, please contact our support team.

Any delivery estimate communicated to you should be treated as an estimate rather than a guaranteed arrival date, unless expressly confirmed otherwise.

Customers are responsible for supplying a valid delivery address and reachable contact number. Please check your details before submitting the order.

If you need to correct an address or change delivery instructions, contact our team as soon as possible. Changes may not be possible after the order has been dispatched.

Please make reasonable arrangements to receive your parcel when the courier attempts delivery. If the recipient is unavailable or the address cannot be located, the courier may need to arrange another attempt or return the parcel.

Cash on Delivery (COD) is available under our current payment policy. If you select COD, payment is collected when your order is delivered.

Card payment may also be available where that option is enabled and displayed at checkout. The methods available for a specific order are those shown during checkout.

Please check your order confirmation for the amount payable. Do not share card PINs, one-time passwords or other sensitive payment credentials with a courier or through WhatsApp.

Delivery may occasionally be delayed because of weather, courier capacity, public holidays, access restrictions, incorrect addresses or other circumstances outside our reasonable control.

If your order has not arrived within the communicated estimate, contact our support team with your order reference and delivery details.

If a delivery attempt fails, we will help explain the available next steps where information is available to us. Any further delivery attempt or return arrangement will depend on the relevant courier process.

If a parcel arrives visibly damaged, contains an incorrect product or appears to be missing an item, please contact our support team promptly.

• Provide your order reference and explain the issue.
• Where possible, take clear photographs of the parcel, packaging and received item.
• Keep the packaging available while your enquiry is reviewed.
• Follow the instructions given by our support team regarding any return or resolution.

We will review the information and explain the applicable next steps under our Return & Refund Policy.

For questions about delivery, address changes, delayed parcels or order status, contact ZAROON Global using the details below.

When contacting us about an existing order, please include your order reference so that we can identify the relevant purchase.